Engaging with the Aged Care Standards


The new aged care standards require staff and consumers to work differently in aged care services.

  • How do you support your staff, board, consumers to understand the aged care standards?
  • How can you engage people in plain English to understand the standards?
  • What evidence does your service need to demonstrate consumer engagement?
  • How does your service involve consumers in the design and delivery across all services?

Course Outline

In this workshop you will:

  • Engage with the standards through playing the standards game
  • Explore and debate the evidence that your staff, volunteers and consumers need to demonstrate meeting the outcomes of the aged care standards;
  • Start to identify gaps in evidence in meeting the standards in a consumer and staff friendly format;
  • Access templates that will assist your organisation in engaging staff, volunteers and consumers in understanding the standards including all templates used for the standards game.
  • Network with colleagues to share ideas and improve engagement practice; and
  • Be invited to be part of an online community to share ideas about consumer engagement practices.

What will you get from attending

  • Better understanding of what the aged care standards mean for you in your role
  • Access to the templates for the Aged Care Standards Game that you can use with consumers, staff and volunteers in your organisation
  • Identify where there may be gaps in evidence in your service or organisation
  • Engage with the standards that facilitates engagement with staff, consumers and volunteers

Target Audience

All people living and working in aged care services including in-home and residential aged care. This includes
consumers, Team leaders, Co-ordinators, Case Managers, Facility Managers, staff and volunteers


Face to face or online for up to 20 participants.


3 hours face to face or 2 by 1-hour online workshops

In-house programs

Ask us to run this course for your organisation. Contact us to discuss your requirements, ideas, and attendees.