Consumer research report about access to telecommunications – National Ethnic Disability Alliance
Co-wrote and a paper and literature review on access to telecommunications for people from culturally and linguistically diverse backgrounds and people with a disability and Non English Speaking Backgrounds.
Wadiwel, D and Hayter, C, National Ethnic Disability Alliance 2010. Understanding Communications Consumers from Non English Speaking Backgrounds (NESB), Australian Communications Consumer Action Network, Sydney.
Review the Communicating difference report on the Australian Communications Consumer Action Network website